Axiom Driven

Axiom Driven

Axiom Driven

Capturing clients for consulting company

Role: UX/UI Designer

Role: UX/UI Designer

Tools: Figma, Notion

Tools: Figma, Notion

Type: Responsive Website

Type: Responsive Website

overview.

Axiom Driven is a digital consulting company that helps small and mid-sized businesses modernize in the ever evolving world.

They specialized in project management support to strategic planning. Recently, the company set its sights on becoming a more well-rounded partner in digital transformation by expanding into services like website design, online stores, SEO, and AI chatbot tools.

But the website didn’t reflect that shift. The old site felt overly generic and lacked the visual energy or clarity to communicate Axiom’s evolving identity.

This redesign focused on reintroducing Axiom Driven as not just a strategic guide, but a modern digital partner — with a sharper brand presence and clearer storytelling around what they offer and who they help.

key features

key features

key features

Refined information architecture
that creates a clearer path through services, helping users immediately understand what Axiom offers and who it’s for

Optimized lead capture flow
with a tested contact form layout designed to reduce friction and improve conversion

challenge.

As Axiom Driven began expanding its digital service offerings, it became clear their existing website wasn’t keeping up.


While the business had strong experience in foundational consulting their online presence didn’t reflect their ambition to become a modern, full-service digital partner.

So what were the issues?

So what were the issues?

So what were the issues?

Low lead conversion and weak traffic

A generic, muted visual identity that lacked energy

Confusion among visitors about what services were actually being offered

Confusion among visitors about what services were actually being offered

Confusion among visitors about what services were actually being offered

AXIOM DRIVEN WEBSITE EXAMPLES

research.

I needed to understand what mattered most to small business owners when upgrading their digital presence.

I needed to understand what mattered most to small business owners when upgrading their digital presence.

I needed to understand what mattered most to small business owners when upgrading their digital presence.

What gave them confidence in a service? What made a site feel trustworthy, modern, and easy to navigate?

Methods

Methods

Methods

5 User Interviews with small business owners

5 User Interviews with small business owners

5 User Interviews with small business owners

Competitor analysis of 3 consulting firms

Competitor analysis of 3 consulting firms

Competitor analysis of 3 consulting firms

competitor analysis.

competitor analysis.

competitor analysis.

Axiom Driven wasn’t alone in offering digital transformation services, but its competitors were doing a better job of communicating their value.


Firms like Fresh Consulting, Launch Consulting, and Sayenko Design stood out with clean branding, clear service breakdowns, and polished websites. However, many felt overly corporate or lacked transparency in their process.


This revealed an opportunity for Axiom Driven to differentiate by staying personable, focusing on small business needs, and making their services — and their value — easier to understand.

Launch Consulting

Fresh Consulting

Sayenko Design

user interviews.

user interviews.

user interviews.

Users felt confused by the class schedule and frustrated by the lack of calendar integration

Users felt confused by the class schedule and frustrated by the lack of calendar integration

Users felt confused by the class schedule and frustrated by the lack of calendar integration

Before redesigning Axiom Driven’s website, I wanted to step back and understand the mindset of the people it was meant to serve.
Rather than focusing only on what the site lacked, I interviewed five small business owners — including a dentist, an artist, and several with tech backgrounds — to learn how they evaluate digital services, what earns their trust, and what makes them walk away.

These conversations helped me identify broader user expectations around clarity, credibility, and ease of action — which became the foundation for my design decisions moving forward.

Before redesigning Axiom Driven’s website, I wanted to step back and understand the mindset of the people it was meant to serve.
Rather than focusing only on what the site lacked, I interviewed five small business owners — including a dentist, an artist, and several with tech backgrounds — to learn how they evaluate digital services, what earns their trust, and what makes them walk away.

These conversations helped me identify broader user expectations around clarity, credibility, and ease of action — which became the foundation for my design decisions moving forward.

Before redesigning Axiom Driven’s website, I wanted to step back and understand the mindset of the people it was meant to serve.
Rather than focusing only on what the site lacked, I interviewed five small business owners — including a dentist, an artist, and several with tech backgrounds — to learn how they evaluate digital services, what earns their trust, and what makes them walk away.

These conversations helped me identify broader user expectations around clarity, credibility, and ease of action — which became the foundation for my design decisions moving forward.

What does it all mean?

What does it all mean?

What does it all mean?

FINDING 1

Digital Overload

Everyone expressed frustration with managing too many tools. They said it's hard to know what services they actuallly need.

FINDING 1

Digital Overload

Everyone expressed frustration with managing too many tools. They said it's hard to know what services they actuallly need.

FINDING 1

Digital Overload

Everyone expressed frustration with managing too many tools. They said it's hard to know what services they actuallly need.

FINDING 2

Trust Starts with Presentation

Participants were hesitant to trust a new service unless it immediately felt competent and polished. One participant said "I need to feel like the business has its act together before I make a move"

FINDING 2

Trust Starts with Presentation

Participants were hesitant to trust a new service unless it immediately felt competent and polished. One participant said "I need to feel like the business has its act together before I make a move"

FINDING 2

Trust Starts with Presentation

Participants were hesitant to trust a new service unless it immediately felt competent and polished. One participant said "I need to feel like the business has its act together before I make a move"

FINDING 3

Clarity Builds Confidence

There was a strong desire for sites that made offerings crystal clear, especially for people outside of the tech world. Vague language or cluttered layouts were instant turn-offs.

FINDING 3

Clarity Builds Confidence

There was a strong desire for sites that made offerings crystal clear, especially for people outside of the tech world. Vague language or cluttered layouts were instant turn-offs.

FINDING 3

Clarity Builds Confidence

There was a strong desire for sites that made offerings crystal clear, especially for people outside of the tech world. Vague language or cluttered layouts were instant turn-offs.

FINDING 4

Conversion Should Feel Effortless

Users valued simple, direct flows. Especially when trying to reach out or take action. complexity led to hesitation.

FINDING 4

Conversion Should Feel Effortless

Users valued simple, direct flows. Especially when trying to reach out or take action. complexity led to hesitation.

FINDING 4

Conversion Should Feel Effortless

Users valued simple, direct flows. Especially when trying to reach out or take action. complexity led to hesitation.

AFFINITY MAP

building empathy.

building empathy.

building empathy.

I started asking myself...

HOW MIGHT WE...

Showcase Axiom Driven’s expertise and reliability to potential clients?

HOW MIGHT WE...

Streamline the consultation booking process to make it more user-friendly and efficient?

Using the data I synthesized, it was time to define our users.

Using the data I synthesized, it was time to define our users.

Using the data I synthesized, it was time to define our users.

prioritization.

prioritization.

prioritization.

Evaluating prioritization

Evaluating prioritization

Evaluating prioritization

Like most website projects, the initial list of “must-haves” was long — from homepage visuals to expanded service pages, client testimonials, and more. But to create a site that actually worked, I had to focus.

What mattered most?

A strong, confident homepage. Clear and scannable service descriptions. And a low-friction contact form that users could find from anywhere. Those became my top priorities — not because they were flashy, but because they directly impacted trust, clarity, and conversion.

INSPIRING HERO PAGE

FRICTIONLESS CONTACT

SERVICE CLARITY

INSPIRING HERO PAGE

FRICTIONLESS CONTACT

SERVICE CLARITY

INSPIRING HERO PAGE

FRICTIONLESS CONTACT

SERVICE CLARITY

information architecture.

information architecture.

information architecture.

Axiom Driven was redesigned to help small business owners understand what the company offers — and feel confident reaching out. The experience focuses on clear service breakdowns, a bold and inviting homepage, and an easy-to-access contact form. Every section is built to reduce confusion and hesitation, guiding users from curiosity to conversion with clarity and momentum.

Axiom Driven was redesigned to help small business owners understand what the company offers — and feel confident reaching out. The experience focuses on clear service breakdowns, a bold and inviting homepage, and an easy-to-access contact form. Every section is built to reduce confusion and hesitation, guiding users from curiosity to conversion with clarity and momentum.

Axiom Driven was redesigned to help small business owners understand what the company offers — and feel confident reaching out. The experience focuses on clear service breakdowns, a bold and inviting homepage, and an easy-to-access contact form. Every section is built to reduce confusion and hesitation, guiding users from curiosity to conversion with clarity and momentum.

The original flow used a step-by-step contact form to guide users through each section. While it aimed to reduce overwhelm, usability testing showed it actually added friction — users felt it was too much work.

EARLY CONTACT FORM FLOW

branding.

Axiom Driven needed a brand that felt like momentum — modern, clean, and confident. I designed a geometric “A” built from connected boxes to reflect the idea of systems working in motion, always moving forward.


For the color palette, I chose a deep purple. It struck the right balance between modern and premium — with associations of creativity, trust, and sophistication that aligned with Axiom Driven’s consulting focus.

wireframing.

wireframing.

wireframing.

Right away, I started sketching out layouts based on the structure I knew the site needed: a bold hero, clear service breakdowns, and a contact section that users could get to easily. Early designs focused on translating the user flow into intuitive visual sections, and finding the right balance between simplicity and energy.

Right away, I started sketching out layouts based on the structure I knew the site needed: a bold hero, clear service breakdowns, and a contact section that users could get to easily. Early designs focused on translating the user flow into intuitive visual sections, and finding the right balance between simplicity and energy.

Right away, I started sketching out layouts based on the structure I knew the site needed: a bold hero, clear service breakdowns, and a contact section that users could get to easily. Early designs focused on translating the user flow into intuitive visual sections, and finding the right balance between simplicity and energy.

LO-FI SKETCHES

pivoting.

pivoting.

pivoting.

I needed to see if this was the right direction

I ran a quick test with 5 participants. The goal was to see how intuitive the site felt, and which contact form format users were more likely to complete.

Originally, I built a multi-step contact form to feel sleek and guided — but users said it required too much clicking. Most preferred seeing everything on one page, especially since their browser could auto-fill the fields. I pivoted to a single-page version based on that feedback.

I also tested page titles, CTA language, and layout expectations.

“Services” was often seen as more important than “Our Work,” and users suggested CTA phrases like “Book a Consultation” or “Get a Quote.”

These insights helped sharpen the flow and language across the site — simplifying navigation and making the path to booking clearer and more aligned with user goals.

HI-FI MOCKUP

usability testing.

usability testing.

usability testing.

Three Friction Points, One Clear Direction

Users responded positively to the look and feel of the site, describing it as polished, modern, and easy to navigate. But testing also revealed a few key areas where the experience could be tightened — particularly around interaction consistency.

Surprisingly…


All participants suggested adding an arrow for scroll cue. While the feedback was consistent, observational data showed that none of the users actually struggled to scroll — indicating it may be a helpful enhancement, but not a usability blocker.

Changes

Changes

Changes

FINDING 1

Fix Broken Interactions

Several users tried to click on items that weren’t linked yet — especially carousel cards and bolded service names. They expected these to be interactive, and the gaps disrupted flow. Fixing these prototyping oversights became a top priority.

FINDING 2

Simplify the Menu Experience

While the hamburger menu worked, it didn’t feel standard. Users looked for a “Home” link inside the menu and expected a more familiar icon. This was a quick, high-impact adjustment to reduce disorientation.

FINDING 3

Improved Visual Feedback on Carousel

Improved Visual Feedback on Carousel

Improved Visual Feedback on Carousel

Several users expected to swipe or see indicators for the number of cards. I added indicator dots and refined the swipe gesture behavior to make the interaction feel more familiar.

reiterating.

reiterating.

reiterating.

Simplify Menu Experience

Simplify Menu Experience

Simplify Menu Experience

✔️

Carousel Interaction

Carousel Interaction

Carousel Interaction

✔️

reflection.

reflection.

reflection.

The Power of First Impressions

This project reminded me how much visual design sets the tone. Axiom Driven needed to feel modern and credible from the first scroll, so I focused on clear hierarchy and structured layout to build energy and trust.

It also pushed me to be intentional. Rather than trying to say everything at once, I concentrated on flow — guiding users from interest to action with thoughtful pacing and intuitive navigation. Testing helped me spot small interaction gaps and tighten the experience without adding complexity.

What's Next?

If I were to take it further, I’d expand the services section with more examples and link out to detailed case studies. But for a first release, this version delivers clarity, confidence, and a smooth path to getting in touch.

WANNA SEE IT AGAIN?

KEEP EXPLORING!

WANNA SEE IT AGAIN?

KEEP EXPLORING!